How We Do It
Here Is How We Save You So Much Money
We drop your base fee to a fraction of what you are paying now – even off already discount TPM contracts. Then we only charge you for the service and parts you need when you need them. And you can feel comfortable knowing you will have a spending cap that you can set your budgets to. In the unlikely event that you hit that cap you don’t pay a penny more.
For the vast majority of your equipment a Next Business Day SLA is just fine. Equipment is backed up and while failures need to be fixed, they are almost never critical. 90% of the time you are getting Next Business Day service anyway.
We’ll also cover your most critical systems with standard 24x7x4 support.
You have the ability to save money and the peace of mind knowing your costs are capped.
Below is a sampling of how costs compare given different numbers of Help Desk incidents.
| Old Model Annual Cost | New Model (PAL) Annual Cost | Savings | |
|---|---|---|---|
| Best Case (No Calls) | $302,000 | $98,000 | $204,000 |
| Likely Case (80 calls) | $302,000 | $130,000 | $172,000 |
| Worst Case(1,000+ calls) | $302,000 | $275,000 (Cap) | $27,000 |
Compare The Savings
An Example
Typical Maintenance Contract
Annual Contract Payment:- Total Help Desk Calls: 80
- Calls Requiring a Technician On-Site: 10
- Calls Requiring Parts Only: 70
- Total Annual Cost: $302,000
PAL Maintenance Contract:
Annual Base Cost:- Total Help Desk Calls: 80
- Calls Requiring a Technician On-Site: 10
- Calls Requiring Parts Only: 70
- Total Annual Cost: $130,000
Total Savings = $172,000 or 57%
Paladin also offers Time & Material calls for equipment not under contract.
Reach out to us to get more information and to start saving on your Maintenance and IT services needs.
More Info
info@paladintechsolutions.com
Quotes or Sales Related Questions
sales@paladintechsolutions.com
Call Us
516-344-5043